Total Transit, Glendale, AZ
ADA Paratransit Compliance Auditor – In June 2010, Total Transit awarded McCloud Transportation a multi-year contract to conduct Quarterly ADA Compliance Audits of its management contracts with Valley Metro Regional Public Transportation Authority, which include the Maricopa County Demand Response Transportation Service, the East Valley Dial-a-Ride service, Tucson’s Regional Public Transportation Authority paratransit service. As Total Transit’s external ADA compliance officer, McCloud Transportation assessed the service to promote full compliance with the local, state and federal guidelines.
System Safety Program Plan (SSPP) – In February 2012, Total Transit selected McCloud Transportation to develop its SSPP to meet Total Transit’s existing business model, which utilizes taxis, vans, and buses to provide demand-response and fixed-route transit service. The SSPP mirrored the requirements of the Federal Transit Administration (FTA) and provided policy guidance and a safety framework.